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Customer Service - Loyalty

Below are all the products listed in the category you selected.

Viewing products 1 to 20 of 41 Page 1 | 2 | 3
   

6 Key Strategies for Service Leadership Part A

     
 


Author: Mark Sanborn Time: 63 minutes

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6 Key Strategies for Service Leadership Part B

     
 


Author: Mark Sanborn Time: 42 minutes  

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A Complaint is a Gift

     
 


Author: Janelle Barlow CSP Time: 93 minutes Complaints are statements of dissatisfaction from the most important people the organisation serves -- customers. Research demonstrates that when they a

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Building Customer Loyalty - How You Can Keep Customers Returning

     
 


Author: Barbara Glanz CSP Time: 61 minutes Barbara Glanz is a dynamic speaker, consultant, and the author of 2 best selling books - The Creative Communicator and Building Customer Loyalty. She foc

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Building Customer Relationships

     
 


Author: Brian Tracy

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Care Package - Dozens of Little Things You Can Do to Regenerate Spirit at W...

     
 


Author: Barbara Glanz CSP Time: 92 minutes Barbara Glanz is a dynamic speaker, consultant, and the author of 2 best selling books - The Creative Communicator and Building Customer Loyalty. She foc

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Coping with Conflict

     
 


Author: Larry Wilson Time: 25 minutes Undoubtedly we cannot help but run into conflict. This can be with our partner, boss, colleague or many other sources. The most important factor is how we dea

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Courtesy - It Makes a Difference

     
 


Author: Bobbi Brown CSP Time: 31 minutes The presenter is actually focusing this presentation to a group of hospital persons. Its aim is to reaffirm the importance of treating patients as guests a

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Creating Customers For Life

     
 


Author: Michael Wickett Time: 92 minutes Innovative ideas for boosting sales and outsmarting the competition. In this program you will learn: How to ask the most important questions at the r

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Creating Lifetime Clients through Excellent Service

     
 


Author: Tom Hopkins Time:   The game of getting and keeping happy customers is either won or lost on the front lines - where customers come in contact with employees.

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Customer Driven Service

     
 


Author: Tony Alessandra Time:   Companies seeking a competitive edge are discovering that superior service is the key to getting and keeping customers. Learn with Tony how to identify and exc

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Customer Service as a Sales Tool

     
 


Author: Heinz Goldman Time: 26 minutes

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Customer Service V's Customer Relations

     
 


Author: Bobbi Gee CSP Time: 22 minutes Let Bobbie Gee, CSP, CPAE captivate your audience with her unique blend of common sense, knowledge, style and wit. As the author of Creating a Million Dollar

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Customers For Life

     
 


Author: Brian Tracy

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Excellent Customer Service Part 1

     
 


Author: Channel 1 Time:   Today, organisations all over the world are realising that customer service is more than the complaints department, and more than just people who serve the tradition

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Excellent Customer Service Part 2

     
 


Author: Channel 1 Time: 23 minutes

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Fostering Creativity in Your Workplace Series Vol.2

     
 


Author: Barbara Glanz CSP Time: 30 minutes Barbara Glanz is a dynamic speaker, consultant, and the author of 2 best selling books - The Creative Communicator and Building Customer Loyalty. She foc

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Fostering Creativity in Your Workplace Series Vol.3

     
 


Author: Barbara Glanz CSP Time: 50 minutes Barbara Glanz is a dynamic speaker, consultant, and the author of 2 best selling books - The Creative Communicator and Building Customer Loyalty. She foc

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Good Service is Good Business

     
 


Author: Catherine De Vrye Time: 60 minutes Catherine DeVrye is a bestselling author and professional speaker on five continents. She has worked in both the private and public sectors. As an IBM ex

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Harvey Mackay on Customer Service

     
 


Author: Harvey Mackay Time: 80 minutes Discover Harveys secret weapon. A 66 question customer profile no salesperson should be without - discover how to make every customer feel like your only cus

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